July 27, 2022 5 min read

What Are The Features And Benefits Of Furniture Fair’s Outdoor Protection Plan?
What Are The Features And Benefits Of Furniture Fair’s Outdoor Protection Plan?

You've found the perfect outdoor furniture for your deck, back porch, or patio! Congratulations to you for making your outdoor life cozier! How do you keep your furniture protected? You may want to add the outdoor protection plan from Furniture Fair.

What is the outdoor protection plan? How does it work? Why should you consider getting a protection plan? What are an outdoor furniture protection plan's features, benefits, and drawbacks?

At Furniture Fair, we want you to be satisfied with your outside furniture purchase long after you’ve made it, and the outdoor protection plan will help you get that satisfaction for years to come. In this article, we will review our protection plan for outdoor furniture to help you decide if investing in your furniture’s protection is the right move for you.

What Are The Features And Benefits Of Furniture Fair’s Outdoor Protection Plan?
What Are The Features And Benefits Of Furniture Fair’s Outdoor Protection Plan?

What Is The Outdoor Protection Plan?

The outdoor protection plan is a protection plan that covers outdoor solid surface and upholstery furniture purchases. The program is not an extended warranty but a coverage plan for specific damages to youroutdoor furniture after delivery.

The program covers furniture such as outdoor dining, outdoor seating such as chairs, sectionals, and sofas, and entire outdoor collections. The protection plan even offers coverage of outdoor umbrella mechanisms.

The outdoor plan is good for five years from the delivery date to your home and functions as a buffer between your monthly spending and potential damages toyour furniture. Think of it as a safety net if an integral part of your furniture breaks.

What Are The Features And Benefits Of Furniture Fair’s Outdoor Protection Plan?

What Does The Outdoor Protection Plan Cover?

The outdoor protection plan covers mechanical and structural breakdowns of fabric or vinyl upholstered areas, wicker, plastic or resin, and other solid surface furniture. The coverage includes breakage of frames, panels, and springs, breakage of seating suspensions, and breakage of swivel, reclining, rocking, tilting, or height adjustment mechanisms.

Outdoor umbrellas are covered against any lighting integrated into the umbrella by the manufacturer, breakage of umbrella ribs, operational failure, or structural failure of the arc umbrella mechanisms. They ARE NOT protected against stains, rips, tears, or other damage to the covering material.

The outdoor protection plan also covers accidental damage during normal residential use. Accidents include all stain types, including dye bleed and dye transfer onto or into upholstery or vinyl, punctures, rips or burns, liquid marks or rings, glass or mirror chipping, breakage or scratches, and single-incident pet damage.

What Are The Features And Benefits Of Furniture Fair’s Outdoor Protection Plan?
What Are The Features And Benefits Of Furniture Fair’s Outdoor Protection Plan?

How Long Does Furniture Fair’s Outdoor Protection Plan Last?

The protection plan is good for five years after the day of delivery. While the furniture protection offered is more than worth the investment, if you don’t use the protection plan, come see us at one of our locations, and Furniture Fair will provide you with a coupon matching the price you paid for your protection plan.

Be sure to contact Furniture Fair as soon as your plan date ends so your voucher doesn’t expire. You can use this coupon valued at the price of your protection plan for any purchase at Furniture Fair. You must spend twice as much as the cost of your protection plan. You must claim the gift certificate within one year of the plan's five-year expiration date.

What Are The Features And Benefits Of Furniture Fair’s Outdoor Protection Plan?

How Do I Use Furniture Fair’s Outdoor Protection Plan?

Like the other protection plans at Furniture Fair, promptly reporting damage or other incidents is necessary for coverage. Ensure you report damage within 30 days of the incident to cover your claim. Keep your furniture inside during the winter to help prevent additional damage.

If you received a form with your coverage details for the outdoor protection plan, keep it in a safe place with your other essential documents. The coverage form will help you determine what is covered and instruct you on your next step if you need to make a claim on outdoor seating, tables, or outdoor sectionals.

If you notice an issue with your furniture that needs to be resolved, reach out to the customer care department at 513-874-5553 or email them at customercare@furniturefair.net, and they will be happy to help you figure out whether or not you should file a claim with Montage.

The customer care department will help determine if you are covered under the protection plan. After assessing the details of the issue, the customer care department will help you develop a plan of action to resolve the issue.

From this point, the Montage team will take over and find a way to resolve your issue using their network of trusted furniture care and cleaning experts. Once your claim is processed, the goal is to get your furniture issue resolved so you can get back to enjoying your furniture.

What Are The Features And Benefits Of Furniture Fair’s Outdoor Protection Plan?
What Are The Features And Benefits Of Furniture Fair’s Outdoor Protection Plan?

Is Furniture Fair’s Outdoor Protection Plan Right For Me?

A protection plan is a good option if you want an extra layer of security for your outdoor furniture that will be worth the money spent. Furniture Fair’s outdoor program offers protection from damage that most outdoor furniture sellers do not.

Even if your outdoor furniture purchase is in great shape, protecting your investments is always essential. In this case, even your protection plan is suitable for future furniture investments should you not need to use it.

In addition, if you are planning on moving out of the lower 48 states in the USA, this plan’s coverage does not extend that far, as Furniture Fair cannot yet reliably service your furniture in that area.

Also, if you plan on reselling the furniture you are purchasing, investing in protection may not be the best thing to do as the protection plan cannot be transferred to another owner. Only the person who bought the furniture can make a claim using the outdoor protection plan.

What Are The Features And Benefits Of Furniture Fair’s Outdoor Protection Plan?

Ready To Decide If The Outdoor Protection Plan Is Right For Your Outdoor Purchase?

Sitting on your patio or back porch should be relaxing, and thanks to the outdoor protection plan, your furniture will be relaxing and protected against spills, stains, or damage. Keep your furniture protected against any unforeseen damage this year with an outdoor furniture protection plan.

Remember that the outdoor protection plan covers mechanical and structural breakdowns of fabric or vinyl upholstered areas, wicker, plastic or resin, and other solid surface furniture. The coverage includes breakage of frames, panels, and springs, breakage of seating suspensions, and breakage of swivel, reclining, rocking, tilting, or height adjustment mechanisms.

Keep in mind that outdoor umbrellas are covered against any lighting integrated into the umbrella by the manufacturer, breakage of umbrella ribs, operational failure, or structural failure of the arc umbrella mechanisms, but not against stains, rips, tears, or other damage to the covering material.

Finally, don’t forget that the outdoor protection plan also covers accidental damage during normal residential use. Accidents include all stain types, including dye bleed and dye transfer onto or into upholstery or vinyl, punctures, rips or burns, liquid marks or rings, glass or mirror chipping, breakage or scratches, and single-incident pet damage.

Remember that the plan is good for five years from the delivery date and can be returned to Furniture Fair for a coupon matching the price you paid for your plan if you do not use the plan within the five-year coverage period.

If you have questions about outdoor protection or want to file a claim, please contact the customer care department at 513-874-5553 or email them at customercare@furniturefair.net. Our customer care department will be glad to help you resolve any furniture issues you may have.

If you want to find more information about any of the products or plans that Furniture Fair offers, visit one of our locations throughout Cincinnati, Dayton, Northern Kentucky, Southern Indiana, and Louisville. One of our expert sales team members will be glad to help you.

What Are The Features And Benefits Of Furniture Fair’s Outdoor Protection Plan?