Last edited January 13, 2021
How often does a negative expectation cause you to procrastinate? That package you need to send or renewing your drivers’ license—things you’ve put off for weeks but can’t bring yourself to do. Who wants to wait in long lines, talk to unhelpful people and cut through a mountain of red tape? Negative expectation causes us to stress twice: once while we’re putting off the task and then again when we actually do it. We procrastinate often when we need to buy certain important purchases, too. One mention of spending an afternoon at a used car lot has most people running in the opposite direction.
What if you could change your expectation by knowing the reality beforehand? Here at Furniture Fair, the Tri-State’s leading furniture superstore, we have put together a list of expectations that could be keeping you from your next amazing home furnishing. The truth is, the reality of buying furniture here is so much better than the expectations you may have about furniture buying. Since 1963, we have consistently provided quality home furnishings at fair prices with exemplary service. Read on and discover how the reality of shopping at Furniture Fair totally beats expectation.
Expectation One: If I go into that furniture store, I will be accosted by sales people.
Furniture Fair Reality: Furniture Fair’s friendly and knowledgeable sales staff is there to help customers, not hassle them. Expect to be greeted warmly upon entering any of our Tri- State locations. After that, it’s up to you how much engagement with the staff you want. If you’re there to browse, you’ll be free to browse—no pressure. But keep in mind Furniture Fair is known for their service, so if you have any questions, please ask for help!
When you do need assistance in-store, keep in mind Furniture Fair is on the cutting edge of customer service. Sales consultants utilize iPads to ensure the items you want are in stock, allowing quick and efficient search functionality between the store, the website and the warehouse.
Expectation Two: The store is large and I am just going to get overwhelmed. I’m not an interior designer. How will I know what looks good in my home?
Furniture Fair Reality: Furniture Fair provides complimentary design services on site to help you make both aesthetic and practical decisions on what will work best in your home. Our interior design professionals are well versed in the latest design trends. Snap a couple pictures of the room you’re looking to furnish or of pieces that you’re looking to replace and the staff will make suggestions that not only compliment your home perfectly but fit your budget as well.
To help avoid being overwhelmed, you can utilize Furniture Fair’s interactive website to help you prepare before you shop. With features like style quizzes to help you find your style and furniture assessment tests, our website can be as helpful as our staff. Furniture Fair also has in-store features to assist customers in narrowing the field like our exclusive bedMATCH program. The Furniture Fair bedMATCH program allows customers to customize their sleep preferences, illuminating the mattresses that match their specific needs.
Expectation Three: Every place says they have low prices, but with hidden fees and taxes, I always end up spending way more than I intended.
Furniture Fair Reality: Hidden taxes, fees, and undisclosed delivery costs are all ways unscrupulous furniture stores hike up their “low” prices. Not Furniture Fair. Their low price is just that: a guarantee to you that the price you see on the tag is what you’ll pay with no hidden fees. Costs over and above the tag, like tax and delivery, will be explained clearly in a way that doesn’t pressure you to buy. You’ll know what you’ll pay before you pay and leave with the confidence that you got the best deal available.
Expectation Four: I won’t be able to afford anything I like.
Furniture Fair Reality: Furniture Fair knows everybody’s budget is different and pride themselves on their varied selection that offers something for everyone. We also provide a bunch of different payment options, from layaway to several different financing programs when you pay with a Furniture Fair Synchrony Home credit card. Plus, there’s always an amazing sale or promotion going on! From custom furniture to the most trusted brands, Furniture Fair has the selection, style and low price to turn your interior dreams into a design reality.
Expectation Five: Even if I buy something, it will be a pain to pick up and get home.
Furniture Fair Reality: Furniture buying should be a stress-free experience from start to finish. We provide customers with a number of ways to get their new furniture home. From same day warehouse pick-up to next day delivery in select areas, Furniture Fair wants you to get your purchase quickly and safely. One of pur delivery packages even has the option of choosing your own two-hour delivery window. We also offer removal service to help you change out your furniture, as well as timed delivery, making the experience as convenient for you as possible.
We at Furniture Fair believe extraordinary customer service and honest pricing are the keys to our longevity. Don’t let negative expectations based on past experiences with other furniture stores keep you from finding the perfect new addition to your home. From mattresses to sofas, dressers to dining rooms, Furniture Fair has the style, selection, and price you want. Visit any of our Tri-State locations or go online at furniturefair.net today!